Healthy Pets Customer Reviews

There are 10 customers that healthy pets rating them as good.

Healthy pets customer reviews. I have not heard from them nor have i received the other half of my order. I purchase 4 items from healthy pets. I received 2 of the 4 items. Although i cannot comment on claims etc i would like to say how brilliant the customer service at healthy pets is.

Overall excellent i buy everything i can for my 3 dogs and 1 cat from healthy pets. No need to go into treatment details this review is just to say don t expect a fast payment our cat was treated at the vets 13th january and we paid a few hundred pounds to the vet as requested the vet sent off the completed forms immediately we received confirmation of receipt from healthy pets and told 10 days for assessment and payment 12th february today i called to chase our payment to be told they have been busy and assessment had not even been done. I ve left three messages. Healthy pets has collected 15 reviews with an average score of 3 73.

This is the worst customer service and worst experience i ve had with any pet company. I ve called them several times. Healthy pets reviews pet insurance surveys. Suzanne was brilliant resolving all my queries with no problems whatsoever.

Customer service are friendly and helpful and i had no issues when i needed to to put my cat in for an expensive scan. I ve sent an email. I have been with healthy pets approx 2 years now and have had no issues. So i had paid 150 and received half of my order.

They were ranked 15th of the 16 providers for whom 6 or more responses were received. Healthy pets paid out no problems minus the excess which was nothing compared to what it would have cost without the insurance in place.